Shipping policy

Here is what to expect once you place an order with Coffee Bop.

Processing Times

Orders are roasted, packed, and processed within 1–2 business days, excluding weekends and holidays. Once your order ships, you will receive a confirmation email with tracking information.

Shipping Methods & Delivery Estimates

  • Standard U.S. Shipping: Typically 3–5 business days after processing.
  • International Shipping: Delivery timing varies by destination.

Delivery estimates do not include delays caused by carriers, weather, customs, or events outside our reasonable control.

Shipping Costs

  • Free U.S. Coffee Shipping: Coffee ships free within the United States.
  • Apparel Shipping: Rates are calculated at checkout.
  • International Shipping: Available shipping options and rates are calculated at checkout based on destination.

Tracking Your Order

Tracking information is emailed once your order ships. If you do not receive it, check your spam folder or contact hello@coffeebop.com.

International Orders

  • We ship internationally. Delivery timing varies by destination.
  • Customs duties, taxes, or import fees are the buyer’s responsibility.
  • Customs clearance and local carrier handling may affect delivery timing.

Lost or Stolen Packages

Once an order leaves our facility, it is in the carrier’s hands. If a package is lost, stolen, or misdelivered, contact the shipping carrier first. Then contact hello@coffeebop.com so we can help review the situation.

Address Changes & Order Modifications

Orders move quickly. If you need to change an address or modify an order, email hello@coffeebop.com as soon as possible. Once an order has been packed or shipped, changes may no longer be possible.

Shipping Delays & Events Outside Our Control

Delivery may be affected by circumstances outside Coffee Bop’s reasonable control, including:

  • Carrier disruptions
  • Natural disasters or extreme weather
  • Labor strikes, political unrest, or public-health events
  • Customs delays or other events outside our reasonable control

Returns & Refunds

For return eligibility, refund details, or apparel exchanges, please read our Returns & Refunds Policy.

Need Help?

Contact hello@coffeebop.com with any order or shipping question.